Insurance
We cannot do insurance billing because we have a sliding scale (that’s the insurance companies rule). Please check with your health insurance company for information regarding acupuncture coverage under your plan. On the rare occasion that there is coverage, we will provide you with a statement you can submit for reimbursement. Statements are also provided for flex-spending account reimbursement.
Payment Options
We prefer cash or checks for walk in payment, but can accept credit cards. Payment is due at the time of service.
Cancellation Policy
We have a 12-hour cancellation policy and ask that you honor our $10 cancellation fee for an appointment canceled late unless we are able to fill the time slot. If you booked your appointment online, electronic cancellation is also available. Appointments canceled at least 12 hours in advance allow us the time we need to contact those who may be on a waiting list.
New Patient Fee
starting August 1 2025, we are raising the new patient fee to $15. This is because we have extended the new patient intake slot so that we can spend extra time with you on your first visit. Your first appointment is essential to establishing a connection with you, building understanding of the condition you’re seeking treatment for, and figuring out what the best course of treatment is for your specific needs.